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FAQ

Frequently Asked Questions

At PinkLotta, we provide more than just safe, high-performance, and trend-forward colors. As co-creation partners, we empower our global network of distributors. Below are answers to the most frequently asked questions from nail technicians, salons, distributors, and partners worldwide.

Product & Formula FAQs

Yes. We offer sample sets for testing color accuracy, texture, curing performance, and wear. Please contact our sales team for sample availability and policies.

Yes. PinkLotta gel polishes are HEMA-free and TPO-free, developed to meet professional salon standards while minimizing the risk of irritation. When applied correctly, they are suitable for use on sensitive or allergy-prone clients and comply with major international safety regulations.

Full technical data sheets (TDS), ingredient lists, and MSDS documents are available upon request. Please contact our support team.

PinkLotta gel polishes are compatible with most professional LED and UV lamps. Recommended curing time is typically 30–60 seconds under LED, depending on lamp wattage.

With proper application, PinkLotta gel polish delivers up to 3–4 weeks of wear, with strong adhesion, high gloss, and minimal chipping.

Yes. PinkLotta offers a focused gel product range covering the most commonly used professional gel categories, designed to support everyday salon applications with reliable performance.

Ordering, Shipping & Business FAQs

Yes. We offer sample sets for testing color accuracy, texture, curing performance, and wear. Please contact our sales team for sample availability and policies.

MOQ varies depending on standard products. Please contact us for details.

  • Standard products: Usually ready within a short lead time
  • Bulk orders: Lead time depends on order quantity and stock availability

Shipping time varies based on destination and logistics method.

Yes. PinkLotta works closely with distributors, agents, and salon chains, supporting bulk orders and regional partnerships with stable supply and long-term cooperation.
If you’re interested, please reach out with your market background and business plan.

Exclusivity depends on market size, commitment level, and development plan. Please contact us to discuss territory-specific arrangements.

Yes. For qualified partners, PinkLotta supports co-creation and customized brand projects, including product selection and packaging coordination.

Support & After-Sales FAQs

Yes. We offer professional after-sales support, including technical guidance, product usage advice, and business assistance for partners.

Yes. We provide product images, videos, color charts, catalogs, and social media content to support your sales and marketing efforts.

You can reach us via email, website inquiry form, or direct contact with your sales representative. We aim to respond within one business day.

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